I just have to rant a bit about our Best Buy - Cascade Station experience yesterday. In all the years of shopping at Best Buy in several states, I have never seen this happen.

My hubby had purchased an HDTV antenna so we can view our local stations through our satellite receiver. It was crap. He took it back, and exchanged it for a better one. As we were walking out of the store, bag in hand and receipt clearly visible in the bag, the woman working the exit door tries to stop us as we got to the sliding glass door (past her current location). She says wants to see the receipt. Bob says “no”. She claims that she needs to check the receipt. Bob asks her why? She says “store policy.” Bob says that he didn’t sign any agreements or contracts giving them permission to inspect his merchandise. She then said, “Well, you shopped here.”

It is rare for me to be left speechless. I think my jaw quite literally hit the floor at that point.

At that point, we just turned around and walked out, daring her to try to stop us. She didn’t. We went to eat, then decided that we didn’t appreciate being treated like criminals. So, we took the antenna right back. No one in the entire store cared that we had a horrible experience. Bob mentioned it to three different employees, all of whom seemed more concerned about who was on break or not.

So, just be warned. Best Buy now has a magic policy which is binding on anyone by merely walking through the doors. You are guilty of stealing things until otherwise proven innocent.

Needless to say, we won’t be walking through their doors again.

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